• patricklynch.net

HeSCA references

"Evolving the enterprise interface" handouts, pdf, 932 Kb

My favorite information design books

workshop handout, first half, pdf, 3.1 MB

workshop handout, second half, pdf, 3.3 MB

my colleagues at yale university & dartmouth college

I want to be sure everyone understands that enterprise-scale web design projects are the work of many people, and that the Yale material I'm presenting is a collaboration with the many talented web designers and technologists I'm honored to work with at Yale University. In particular, I would like to thank my colleagues Phillip Simon, Victor Velt, Kimberly Pasko, Don Filer, Janet Jeddry, Jane Livingston, Nathan Gault, Roger Despres, Andy Newman, Carmine Granucci, John Gambell, Lisa McNellis, Lena Parker, Chris Kielt, and Philip Long.

Most of the material in the presentations was created for the third edition of the Web Style Guide, which I co-authored with my Dartmouth colleague Sarah Horton, to be published late in 2008 by Yale University Press. Sarah's wisdom and energy are reflected in every slide.

bibiography

cascading style sheets

• Budd, A., C. Moll, and S. Collison. 2006. CSS Mastery: Advanced Web Standards Solutions. Berkeley, CA: Apress.
• Cederholm, D. 2004. Web Standards Solutions: The Markup and Style Handbook. Berkeley, CA: Apress.
• ———. 2006. Bulletproof Web Design: Improving Flexibility and Protecting against Worst-Case Scenarios with XHTML and CSS. Berkeley, CA: New Riders.
• Meyer, E. 2002. Eric Meyer on CSS: Mastering the Language of Web Design. Berkeley, CA: New Riders.
• ———. 2004. Cascading Style Sheets: The Definitive Guide. 2nd ed. Sebastopol, CA: O’Reilly.
• ———. 2004. More Eric Meyer on CSS. Berkeley, CA: New Riders.

graphic design

• Tufte, E. 1989. Visual Design of the User Interface. Armonk, NY: IBM.
• ———. 1990. Envisioning Information. Cheshire, CT: Graphics Press.
• ———. 1997. Visual Explanations. Cheshire, CT: Graphics Press.
• ———. 2001. The Visual Display of Quantitative Information. 2nd ed. Cheshire, CT: Graphics Press.
• ———. 2006. Beautiful Evidence. Cheshire, CT: Graphics Press.
• Wheildon, C. 1995. Type and Layout: How Typography and Design Can Get Your Message Across—Or Get in the Way. Berkeley, CA: Strathmoor.

html

• Cohen, J. 2003. The Unusually Useful Web Book. Berkeley, CA: New Riders.
• MacDonald, M. 2006. Creating Web Sites: The Missing Manual. Sebastopol, CA: Pogue Press/O’Reilly.
• Musciano, C., and B. Kennedy. 2006. HTML and XHTML: The Definitive Guide. 6th ed. Sebastopol, CA: O’Reilly.
• Niederst, J. 2006. Web Design in a Nutshell. 3rd ed. Sebastopol, CA: O’Reilly.
• Worldwide Web Consortium (W3C). http://www.w3.org.
• Zeldman, J. 2007. Designing with Web Standards. 2nd ed. Berkeley, CA: New Riders.

information architecture

• Adam, P., S. Quinn, and R. Edmonds. 2007. Eyetracking the News. St. Petersburg, FL: Poynter Institute.
• Anderson, C. 2006. The Long Tail: Why the Future of Business Is Selling Less of More. New York: Hyperion.
• Bernard, M., and A. Sheshadri. 2004. Preliminary Examination of Global Expectations of Users’ Mental Models for E-Commerce Web Layouts. http://psychology.wichita.edu/surl/usabilitynews/62/web_object_international.htm.
• Brown, D. 2007. Communicating Design: Developing Web Site Documentation for Design and Planning. Berkeley, CA: New Riders.
• Brown, J., and P. Duguid. 2000. The Social Life of Information. Boston: Harvard Business School Press.
• Garrett, J. 2002. A Visual Vocabulary for Describing Information Architecture and Interaction Design. http://www.jjg.net/ia/visvocab.
• ———. 2003. The Elements of the User Experience: User-Centered Design for the Web. Berkeley, CA: New Riders.
• Kalbach, J. 2007. Designing Web Navigation. Sebastopol, CA: O’Reilly.
• Louisrosenfeld.com. http://www.louisrosenfeld.com/home.
• Morville, P. 2005. Ambient Findability: What We Find Changes Who We Become. Sebastopol, CA: O’Reilly.
• ———. Semantic Studios. http://semanticstudios.com.
• Nielsen, J. 1997. Zipf Curves and Website Popularity. http://www.useit.com/alertbox/zipf.html.
• Nielsen, J., and H. Loranger. 2006. Prioritizing Web Usability. Berkeley, CA: New Riders.
• Rosenfeld, L., and P. Morville. 2002. Information Architecture for the World Wide Web. 2nd ed. Sebastopol, CA: O’Reilly.
• Shaikh, A., and K. Lenz. 2006. Where’s the Search? Re-Examining User Expectations of Web Objects. http://psychology.wichita.edu/surl/usabilitynews/81/webobjects.htm.

interface design

• Courage, C., and K. Baxter. 2005. Understanding Your Users: A Practical Guide to User Requirements, Methods, Tools, and Techniques. New York: Morgan Kaufmann.
• Garrett, J. 2003. The Elements of the User Experience: User-Centered Design for the Web. Berkeley, CA: New Riders.
• Hoekman,R., Jr. 2007. Designing the Obvious: A Common Sense Approach to Web Application Design. Berkeley, CA: New Riders.
• Koyani, S., R. Bailey, and J. Nall. 2006. Research-based Web Design and Usability Guidelines. Washington, DC: Department of Health and Human Services, General Services Administration.
• Krug, S. 2006. Don’t Make Me Think: A Common Sense Approach to Web Usability. 2nd ed. Berkeley, CA: New Riders.
• Lazar, J. 2006. Web Usability: A User-Centered Design Approach. Boston: Addison-Wesley.
• Linderman, M., and J. Fried. 2004. Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points. Berkeley, CA: New Riders.
• McCloud, S. 1993. Understanding Comics: The Invisible Art. New York: HarperCollins.
• Mullet, K., and D. Sano. 1995. Designing Visual Interfaces: Communication Oriented Techniques. Englewood Cliffs, NJ: SunSoft.
• Nielsen, J., and H. Loranger. 2006. Prioritizing Web Usability. Berkeley, CA: New Riders.
• Nielsen, J., and M. Tahir. 2002. Homepage Usability: Fifty Websites Deconstructed. Berkeley, CA: New Riders.
• Norman, D. 2002. The Design of Everyday Things. New York: Basic Books.
• Pruitt, J., and T. Adlin. 2006. The Persona Lifecycle: Keeping People in Mind throughout Product Design. New York: Morgan Kaufmann.
• Schwartz, B. 2003. The Paradox of Choice: Why More Is Less. New York: Ecco.
• Shafer, D. 2007. Designing for Interaction: Creating Smart Applications and Clever Devices. Berkeley, CA: New Riders.
• Sharp, H., Y. Rogers, and J. Preece. 2007. Interaction Design: Beyond Human-Computer Interaction. Indianapolis, IN: Wiley.
• Shneiderman, B., and C. Plaisant. 2004. Designing the User Interface: Strategies for Effective Human-Computer Interaction. 4th ed. Boston: Pearson/Addison-Wesley.
• Tidwell, J. 2006. Designing Interfaces. Sebastopol, CA: O’Reilly.

project management

• Burdman, J. 1999. Collaborative Web Development: Strategies and Best Practices for Web Teams. Boston: Addison-Wesley.
• Cohen, J. 2003. The Unusually Useful Web Book. Berkeley, CA: New Riders.
• Goto, K., and E. Cotler. 2005. Web Redesign: Workflow That Works. Berkeley, CA: New Riders.
• Issacs, E., and A. Walendowski. 2002. Designing from Both Sides of the Screen: How Designers and Engineers Can Collaborate to Build Cooperative Technology. Berkeley, CA: New Riders.
• Shelford, T. 2003. Real Web Project Management: Case Studies and Best Practices from the Trenches. Boston: Addison-Wesley.

search engine optimization

• Anderson, C. 2006. The Long Tail: Why the Future of Business Is Selling Less of More. New York: Hyperion.
• Battelle, J. 2005. The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed Our Culture. New York: Penguin-Portfolio.
• Kent, P. 2004. Search Engine Optimization for Dummies. New York: Wiley.
• Morville, P. 2005. Ambient Findability: What We Find Changes Who We Become. Sebastopol, CA: O’Reilly.
• Thurow, S. 2008. Search Engine Visibility. 2nd ed. Berkeley, CA: New Riders.

universal useability

• Adobe. Adobe: Accessibility. http://www.adobe.com/accessibility.
• Arditi, A. 2005. Effective Color Contrast: Designing for People with Partial Sight and Color Deficiencies. Lighthouse International. http://www.lighthouse.org/color_contrast.htm.
• ———. 2005. Making Text Legible: Designing for People with Partial Sight. Lighthouse Internationa. http://www.lighthouse.org/print_leg.htm.
• Brewer, J., ed. 2001. How People with Disabilities Use the Web. http://www.w3.org/WAI/EO/Drafts/PWD-Use-web/.
• Brinck, T., D. Gergle, and S. D. Wood. 2001. Usability for the Web: Designing Web Sites That Work. New York: Morgan Kaufmann.
• Connell, B. R., et al. 1997. Universal Design Principles. North Carolina State University, Center for Universal Design. http://www.design.ncsu.edu/cud/about_ud/udprinciples.htm.
• Henry, S. Just Ask: Integrating Accessibility throughout Design. http://www.uiaccess.com/accessucd/.
• Horton, S. 2006. Access by Design: A Guide to Universal Usability for Web Designers. Berkeley, CA: New Riders. http://www.universalusability.com.
• IBM. Human Ability and Accessibility Center. http://www-03.ibm.com/able.
• Lazar, J. 2006. Web Usability: A User-Centered Design Approach. Boston: Addison Wesley.
• ———. 2007. Universal Usability: Designing Computer Interfaces for Diverse User Populations. New York: Wiley.
• Nielsen, J. Alertbox: Current Issues in Web Usability. http://www.useit.com/alertbox/.
• Section 508: The Road to Accessibility. http://www.section508.gov.
• Shneiderman, B. 2000. Universal Usability. Communications of the ACM 43, no. 5: 84–91.
• Trace Research and Development Center. General Concepts, Universal Design Principles and Guidelines. http://trace.wisc.edu/world/gen_ud.html.
• Usability News. http://psychology.wichita.edu/surl/usabilitynews.
• W3C Web Accessibility Initiative (WAI). http://www.w3.org/WAI.
• WebAIM: Web Accessibility in Mind. http://www.webaim.org.

web design

• A List Apart. http://www.alistapart.com.
• Cederholm, D. SimpleBits. http://www.simplebits.com.
• Digital Web Magazine. http://www.digital-web.com.
• Harrower, T. 2007. The Newspaper Designer’s Handbook. 6th ed. Boston: McGraw-Hill.
• Web Design Reference Guide. Peachpit. http://www.peachpit.com/guides/guide.aspx?g=webdesign.
• Kalbach, J. 2007. Designing Web Navigation. Sebastopol, CA: O’Reilly.
• Meyer, E. meyerweb.com. http://meyerweb.com.